l144's Privacy Policy
We believe your personal information belongs to you. This policy transparently explains how l144 collects, uses, and protects your data.
l144 ("we", "us", "platform") is a trusted online gaming and betting platform in Bangladesh. When you register, log in, or use any of our services on l144, you provide us with certain information. This privacy policy clearly describes the following:
- What types of information we collect
- How that information is used
- Who the information may be shared with
- What steps we take to protect your information
- Your rights and choices
By using this platform, you are considered to have accepted the terms of this privacy policy. If you have any questions, our support team is always ready to help.
What Information We Collect
When creating an account and using services on l144, we may collect various types of information. This information comes from two main sources: what you provide directly, and what is collected automatically through your use of the platform.
1.1 Information You Provide Directly
- Identity information: Full name, date of birth, and gender.
- Contact information: Email address and mobile number.
- Account credentials: Username and encrypted password.
- Financial information: Payment method details used for deposits and withdrawals (bKash, Nagad, Rocket, or Upay numbers). We do not store any complete payment account information on our servers.
- Identity verification information: Documents required for identity verification where applicable.
- Communication content: The content of conversations with our support team via live chat or email.
1.2 Automatically Collected Information
- Device information: Device type, operating system, browser version, and screen resolution.
- Connection information: IP address, internet service provider details, and connection time.
- Usage information: Which pages you visited, which games you played, and how long you were active.
- Transaction information: Deposit, withdrawal, and betting history.
- Cookie data: Described in detail in Section 3.
Purpose of Information Use
We use the information we collect only for the purposes listed below. l144 never sells your information or provides it to unauthorized third parties.
Information is used to create, verify, and keep your account secure. This includes identity verification and age confirmation.
To process your deposits and withdrawals, verify payments, and prevent fraudulent activity.
To resolve your issues, provide assistance via live chat and email, and track previous communication history.
To ensure platform security, detect suspicious activity, and implement responsible gaming policies.
To improve the user experience, develop new features, and analyze platform performance.
To send important account-related notifications, bonus updates, and promotional messages if you have given your consent.
Cookies & Tracking Technology
l144 uses cookies and similar tracking technologies to improve your browsing experience and maintain platform functionality.
3.1 Types of Cookies We Use
- Essential Cookies: These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, manage security tokens, and remember your preferences. Disabling these cookies will prevent the platform from working properly.
- Functional Cookies: Store your language preferences, display settings, and other personalized preferences. This makes each of your visits more convenient.
- Analytics Cookies: Help us understand which pages are visited most, which features are popular, and where the platform needs improvement. This data is analyzed for statistical purposes without personal identification.
3.2 Cookie Controls
You can control or delete cookies through your browser settings. Keep in mind, however, that disabling essential cookies may cause issues with logging in and managing your account on l144. Contact our support team for more details.
Sharing Information with Third Parties
l144 does not sell or rent your personal information to third parties. However, limited information may be shared with certain trusted partners in order to provide services.
4.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology infrastructure service providers fall into this category. Only the necessary information is shared with these partners and they may not use this information for any other purpose.
4.2 Legal Obligations
We may disclose necessary information in response to court orders, legal processes, or valid requests from competent authorities. In such cases we disclose only as much as is required.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset transfer, your information may be transferred. In such cases the new controlling entity will be bound by this same privacy policy and we will notify you in advance.
4.4 International Data Transfers
Some of our service providers may be located outside Bangladesh. In those cases we ensure they comply with appropriate data protection standards and follow international data protection norms.
Data Security Measures
l144 follows the highest industry security standards to protect your information. Our security framework combines both technical and administrative protection measures.
5.1 Technical Protections
- SSL/TLS Encryption: All data exchanged between your browser and our servers is secured by SSL encryption, which protects your data from interception or modification.
- Password Hashing: Your password is never stored directly — only an encrypted hash is stored, from which the original password cannot be recovered.
- Firewall & Access Controls: Our servers are protected by advanced firewalls and only authorized personnel can access data.
- Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
5.2 Administrative Protections
- Our employees work under strict confidentiality agreements.
- Data access is restricted on a need-to-know basis.
- All data access logs are recorded and audited.
- Employees receive regular data protection training.
5.3 Response to Security Breaches
If a data security breach occurs that may affect your information, we will notify you as soon as possible and take the necessary remedial steps.
Data Retention Period
l144 retains your information only for as long as it is necessary or required by legal obligations.
- Active account information: All information is retained while your account remains active.
- Inactive accounts: After extended inactivity we will contact you regarding your account information. If no response is received in due time, the information may be deleted in accordance with applicable law.
- Financial transaction records: Transaction records may be retained for an extended period due to legal and audit requirements.
- After account closure: Certain information is retained for a defined period after account closure for fraud prevention and legal compliance purposes.
- Log and analytics data: Anonymized statistical data may be retained for a longer period as it is not personally identifiable.
Your Rights
You have certain important rights over your personal information. l144 respects these rights and is committed to upholding them.
You may request to view what information we hold about you. We will provide this information within a reasonable time.
If there is an error in your information, you may request a correction. You can update many details yourself from your account settings.
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
You may object to marketing communications and certain types of data processing. We will respect your preferences.
You may request to receive the information you have provided in a structured, commonly used format.
In certain circumstances you may request that processing of your information be temporarily restricted.
To exercise these rights, contact our support team. We will process your request in a timely manner and provide information after verifying your identity.
Protection of Minors
l144 is for individuals aged 21 and above only. Protecting minors is one of our highest priorities.
- We do not intentionally collect information from anyone under the age of 21.
- Age verification is a mandatory step in the registration process.
- If we learn that a minor's information has entered our system, we will immediately close that account and delete the information.
- If a parent or guardian believes their child has created an account on our platform, please notify our support team.
To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to This Policy
This privacy policy may be updated from time to time as technology, laws, and our services change.
9.1 Notice of Changes
Whenever significant changes are made to this policy, we will:
- We will update the "Last Updated" date at the top of this page.
- We will send a notification of the changes to your registered email.
- We may display a notification on the platform.
9.2 Use After Changes
If you continue using l144 after a policy change, you will be considered to have accepted the updated policy. If you do not agree with the changes, you may close your account and contact our support team.
9.3 Previous Versions
If you wish to view a previous version of this policy, please contact our support team. We keep a history of the policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are available 24/7 to serve you.
Our support team will process any privacy-related requests as promptly as possible. Requests to access or delete data will be fulfilled after identity verification.
l144's commitment to protecting your information is unwavering. We believe transparency and respect are the foundation of a trustworthy platform.